Dazn7's Privacy Policy —
Your Data, Our Responsibility

We collect several types of information when you register and use dazn7. This data falls into two categories — what you provide directly and what is collected automatically.

What you provide directly:

• Identity Information: Full name, date of birth, and national ID number.
• Contact Information: Email address, mobile number, current address.
• Payment Information: Mobile banking number (Mobile Banking, Nagad, Rocket) and bank account details.
• KYC Documents: A photo of your national ID card or passport.
• Support Information: Messages and attachments sent to customer support.

Automatically Collected Information:

• Device Information: IP address, browser type, operating system, device model.
• Usage Information: Pages you visited, time spent on site, and games you played.
• Location Information: Approximate geographic location (IP-based).
• Cookies & Tracking Data: Session cookies, performance cookies.

Dazn7 uses your information only for specific purposes. The details of how we use your data are outlined below:

We never use your information beyond its original purpose. You can unsubscribe from marketing emails at any time.

Dazn7 uses several types of cookies on its website. Cookies are small text files stored in your browser that help improve your experience.

• Essential Cookies: These are essential for login sessions and security and cannot be disabled.
• Performance Cookies: Analyzes which sections of the website are used most.
• Functionality Cookies: Remembers your language preferences and settings.
• Marketing Cookies: Used to display relevant offers to you.

Dazn7 does not sell your personal information to third parties. However, limited data may be shared in certain circumstances:

• Payment Processors: Necessary information is shared with Mobile Banking, Nagad, or your bank to process transactions.
• Technology Service Providers: Shared with trusted technology partners for hosting, security, and analytics services.
• Law Enforcement: Where required by court order or legal obligation.
• Responsible Gaming Organizations: With relevant organizations for addiction prevention and player protection.

Before sharing your information with any third party, a strict confidentiality agreement is put in place. Your data may only be used for the specified purpose.

Dazn7 follows the highest industry standards to protect your information. Our security measures include:

• End-to-End Encryption: All data transmissions are encrypted using TLS 1.3 protocol.
• Firewall & DDoS Protection: Advanced firewall protection to prevent unauthorized access and cyberattacks.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Regular Security Audits: Periodic security audits conducted by third-party specialists.
• Least Privilege Access Policy: Only authorized personnel have access to data on a need-to-know basis.
• Data Backup: Regular backups to secure, encrypted servers.

In the event of a data breach, affected users will be notified within 72 hours and immediate protective measures will be taken.

You have a number of important rights under dazn7's Privacy Policy. We respect these rights and aim to respond as promptly as possible.

• Right to Access: You can request a copy of the information we hold about you at any time.
• Right to Rectification: You may request correction of any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In some cases, you can request that data processing be restricted.
• Data Portability: The right to receive your data in a machine-readable format.
• Right to Object: You may object to the use of your information for marketing purposes.
• Right to Withdraw Consent: You may withdraw your consent at any time.

Dazn7 is strictly a platform for adults aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

If you believe your child is using our platform, please notify our support team immediately.

How long we retain your data depends on the type of information and its purpose:

• Account Information: For the full duration of account activity and up to 5 years after closure.
• Transaction Records: Up to 7 years where legally required.
• KYC Documents: 5 years after verification.
• Support Conversations: 2 years after the issue is resolved.
• Cookie Data: At end of session or up to 1 year.

Once the retention period expires, data is securely and permanently deleted.

Dazn7 may update this Privacy Policy as needed. When changes are made, we will take the following steps:

• The "Last Updated" date at the top of this page will be revised accordingly.
• You will receive a notification to your registered email address for any significant changes.
• A notice will be displayed on the website 30 days prior to any changes taking effect.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend checking this page regularly.

For any questions or requests regarding our Privacy Policy, please contact our data protection team:

• Email: [email protected]
• Live Chat: 24/7 via the website chat icon
• Response Time: Typically within 24–48 hours